Accessibility report for payless.com
Based on an automated WCAG 2.1 Level AA scan on June 9, 2026.
Web accessibility is a legal requirement, not an optional extra. An automated scan of payless.com found 2 types of barrier, measured against WCAG 2.1 Level AA — the standard U.S. courts apply under the ADA.
On this page, the most frequent barrier is "Some text on this page is too light to read against its background" — found on 9 elements. In total the scan flagged 10 issues across 2 categories of WCAG 2.1 Level AA.
WCAG 2.1 Level AA is the standard U.S. courts apply under the ADA, and the law across the EU under the European Accessibility Act. These barriers block screen-reader, keyboard-only, and low-vision users — and every one of them is fixable. Here's how.
What we found, and how to fix it
Some text on this page is too light to read against its background.
WCAG 1.4.3 (Level AA) EN 301 549 Affects low-vision and colorblind users
Why it matters: People with low vision, older eyes, or anyone reading on a sunny phone screen can't make out faint text. Color blindness affects about 1 in 12 men and 1 in 200 women. Insufficient contrast is the #1 most-common cause of accessibility lawsuits — every Domino's-style ADA suit cites it.
How to fix it: If you use a website builder (Squarespace, Wix, Shopify, WordPress with a theme), open your site styles or theme color settings and pick darker text colors or lighter backgrounds. Aim for very dark text on white, or very light text on dark. Free check at webaim.org/resources/contrastchecker. If you have a developer, ask them to ensure all text meets WCAG AA contrast (4.5:1 for normal text, 3:1 for large text).
Bring this page into compliance — free
The free wcagcheckr browser extension finds every one of these issues on your own pages and gives you the fix recipe for each — at no cost. Run it, fix what it finds, and re-check this page anytime.
Own this site? Fix the issues, then re-scan — this report updates automatically, and comes down entirely once you pass.
Some images have alt text that duplicates nearby visible text.
Affects screen-reader users
Why it matters: Screen-reader users hear the same content twice — the surrounding text and then the alt text. Annoying, not blocking. Lower-priority fix.
How to fix it: Find images where the caption or nearby paragraph already says what the image shows, and either change the alt text to add new info or set the alt to empty (so the screen reader skips it as decorative).
This is an automated scan and catches a portion of accessibility barriers; full WCAG 2.1 Level AA conformance also requires manual and assistive-technology testing. See our methodology for what we do and don't claim.
Learn more
How this report was produced
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We report only what the page publicly returned at that time.
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