Accessibility report for its.com
Based on an automated WCAG 2.1 Level AA scan on June 15, 2026.
Accessibility isn't a nice-to-have — it's the law. This automated WCAG 2.1 Level AA scan of its.com flagged 7 types of barrier to fix.
On this page, the most frequent barrier is "An accessibility rule failed on this page" — found on 17 elements. In total the scan flagged 28 issues across 7 categories of WCAG 2.1 Level AA.
WCAG 2.1 Level AA is the standard U.S. courts apply under the ADA, and the law across the EU under the European Accessibility Act. These barriers block screen-reader, keyboard-only, and low-vision users — and every one of them is fixable. Here's how.
Accessibility issues found, with fixes
Fix it free and meet WCAG 2.1 AA
The free wcagcheckr browser extension finds every one of these issues on your own pages and gives you the fix recipe for each — at no cost. Run it, fix what it finds, and re-check this page anytime.
Own this site? Fix the issues, then re-scan — this report updates automatically, and comes down entirely once you pass.
An accessibility rule failed on this page.
WCAG 4.1.2 (Level A) EN 301 549 Affects screen-reader users
Why it matters: Some users — particularly those using screen readers, keyboard-only navigation, or who have low vision or motor disabilities — may have trouble using this part of the page.
How to fix it: Share the technical rule ID with your developer. They can look up the full fix at https://dequeuniversity.com/rules/axe.
Some text on this page is too light to read against its background.
WCAG 1.4.3 (Level AA) EN 301 549 Affects low-vision and colorblind users
Why it matters: People with low vision, older eyes, or anyone reading on a sunny phone screen can't make out faint text. Color blindness affects about 1 in 12 men and 1 in 200 women. Insufficient contrast is the #1 most-common cause of accessibility lawsuits — every Domino's-style ADA suit cites it.
How to fix it: If you use a website builder (Squarespace, Wix, Shopify, WordPress with a theme), open your site styles or theme color settings and pick darker text colors or lighter backgrounds. Aim for very dark text on white, or very light text on dark. Free check at webaim.org/resources/contrastchecker. If you have a developer, ask them to ensure all text meets WCAG AA contrast (4.5:1 for normal text, 3:1 for large text).
Heading levels skip — for example, an H2 jumps directly to an H4 with no H3 between them.
Affects screen-reader users
Why it matters: Screen-reader users navigate by heading levels. Skipped levels suggest missing content and break the page's outline. Confusing for everyone.
How to fix it: In your editor, find the headings that skip levels and either bump them up to the right level (H4 → H3 if no H2 exists between) or insert the missing level. Headings should follow a logical outline like a document outline.
An accessibility rule failed on this page.
Affects screen-reader users
Why it matters: Some users — particularly those using screen readers, keyboard-only navigation, or who have low vision or motor disabilities — may have trouble using this part of the page.
How to fix it: Share the technical rule ID with your developer. They can look up the full fix at https://dequeuniversity.com/rules/axe.
The page tells mobile browsers users can't zoom in.
WCAG 1.4.4 (Level AA) EN 301 549 Affects low-vision and colorblind users
Why it matters: People with low vision rely on pinch-zoom to read small text. Disabling zoom is a real WCAG failure and a common lawsuit target.
How to fix it: In platform site settings, look for a 'Mobile zoom' or 'Pinch zoom' option and enable it. If your developer added user-scalable=no in a viewport meta tag, ask them to remove it.
Some content on the page isn't inside a recognized region (header, nav, main, footer, aside).
Affects keyboard-only users
Why it matters: Screen-reader users navigate by these regions. Content outside any region can be missed when skimming.
How to fix it: Developer fix: 'wrap orphaned page content in semantic landmark elements (<main>, <aside>, <nav>) so it's reachable via landmark nav'.
A heading on this page has no text.
Affects screen-reader users
Why it matters: Screen-reader users navigate pages by jumping between headings. An empty heading is dead air — they don't know what the section is about.
How to fix it: Find the empty heading in your editor (often a section title that was deleted but the heading element remained) and either delete it or add real heading text.
This is an automated scan and catches a portion of accessibility barriers; full WCAG 2.1 Level AA conformance also requires manual and assistive-technology testing. See our methodology for what we do and don't claim.
Learn more
How this report was produced
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tamper-evident hash (c2e462b2778161bc…).
We report only what the page publicly returned at that time.
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